Privacy Policy


In compliance with the provisions of the General Data Protection Regulation 679/2016, Organic Law 15/1999, Protection of Personal Data (hereinafter “LOPD”), and Law 34/2002 of July 11, of Information Society and Electronic Commerce Services, and other applicable regulations, we inform you that the Responsible for the personal data processed on our Website is:

Corporate name: ACEB DIFÚSION DONOSTIA, S.L. (Hereafter The Company),
Address: Calle Zabaleta, 1.5.5 20002 SAN SEBASTIAN (Guipuzcoa, Spain)

C.I.F: B86286515
Telephone: (+34) 943 844 034 – (+34) 674 130 918 – (+33) 607 24 68 17


Data Protection Delegate: Emmanuel BRISSEAU


The purpose of this Privacy Policy is to inform you about how we treat your Personal Data. If you do not agree with the terms contained in this Policy and do not accept them in your registration process, you will not be able to proceed with the use and access to the web. If you have any questions regarding the content, you can contact us in the email indicated in the header.


This Policy applies to all Users who use the services of our website, regardless of the place and time they operate.


On the website, we could request basic information through our contact forms, such as your full name, address, phone, leaving a space to send us your query, request, complaint or suggestion with free text.

We could also process data obtained through cookies, which you can consult in more detail in our Cookies Policy. Keep in mind that the information requested is necessary to fulfill the purposes described below, if you do not provide it, we will not be able to answer you or contact you to resolve your request.


The purposes for which we automatically request or collect the information are the following:

– Properly manage the web
– Facilitate navigation and guide you according to your preferences.
– Ensure the safety of our users.
– To collaborate with the authorities, forces and security forces, as well as judicial systems of each country that can, by legal means, request information and collaboration for fraud prevention, money laundering, and any other crime of any nature.
– Perform marketing actions, send you promotional messages, notify you about events, offers and activities that may interest you.
– Serve as legal basis that legitimizes this treatment the consent of the interested party through the submission of the form, which may be revoked at any time.


Personal data will be kept as long as you remain linked to us.
Once you disassociate, the personal data processed in each purpose will be kept for the legally established deadlines, including the period in which a judge or court may require them according to the statute of limitations for legal actions.

The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if there is no legal deadline, until the interested party requests its deletion or revokes the consent granted.

We will keep all the information and communications related to your purchase or to the provision of our service, while the guarantees of the products or services last, to attend possible claims.


The User expressly authorizes the Company to contract service totally or partially with third parties whose intervention it deems appropriate for the good development of the services. In this case, the Company undertakes to sign a contract with the subcontracted third party in which the obligations that it must fulfill in relation to the protection of personal data are stipulated, in particular, it will be required to comply with the same obligations of data to which the Company has committed to its Users, as well as sufficient guarantees of application of appropriate technical and organizational measures so that the treatment is in accordance with the applicable regulations.

The Company will be diligent in the selection of suppliers through the application of regulatory compliance verification mechanisms, with the aim of minimizing any risk that may affect the security of the information that the third party can access.

If we have to have a partner to give you any of our services, we will ensure that they also comply with this privacy policy if they had to have access to your data.


The LOPD includes a series of fundamental rights in favor of people whose data is processed. In this section we offer you information on how to exercise the rights that assist you as a user, regarding your personal data.

All rights mentioned below, you can exercise them by sending your request by email as indicated in section 1, accompanying a copy of your identity document. Please note that we may request additional information to verify your identity before proceeding with your request.

Right of access

The right of access allows the User to know and obtain free information about their personal data subject to processing. You can ask us to indicate the information we keep about you by sending us an e-mail.

Right of rectification

This right is characterized in that it allows correcting errors, modifying data that is inaccurate or incomplete and guaranteeing the certainty of the information being processed. You must inform us of any changes in your data and you will be responsible for updating your information.

Right of limitation

The right of limitation of the treatment allows the user to request and obtain a limitation in the processing of your personal data when concurring in the scenarios of inaccuracy of the data, illegality, claims or after having exercised the right of opposition.

Right of cancellation / deletion / forgetfulness

The right of deletion allows the deletion of data that turns out to be inappropriate or excessive without prejudice to the duty of blocking, included in the LOPD.

Right of opposition

The right of opposition is the right of the User not to carry out the processing of their personal data or to cease it for certain purposes. You can oppose the processing of your data indicating the specific purposes object of opposition.

Portability Law

The right to portability will allow you to request a copy in a structured, commonly used format and mechanical reading of your personal data.


In the treatment of your personal information we apply appropriate security measures according to the type of data and the advances of the technique, our physical and legal means.

Our goal is to prevent unauthorized third-party access, theft, loss or disclosure of your information. However, the Internet is not a completely secure environment, so even if we apply all possible security measures, the risk of impact on information will never disappear completely.

For this cause, we ask that if you detect any incident or have indications that your information may be at risk, contact us then, we can investigate the fact and offer solutions.


The Company may in the future modify this Privacy Policy. In case of modification, in addition to publishing the updated version, we will inform you about this modification with a window on the web. You should read these modifications before continuing to use the web.


Those interested may file claims related to data protection before the Spanish Agency for Data Protection. You can access to detailed informations about this control body and manage your claim at: